Terms & Conditions

Terms and Conditions
Last Updated: 25/08/25

The following Terms and Conditions (hereinafter referred to as the "Terms") govern, regulate, and establish the contractual framework applicable to the access to, registration with, and utilization of the Products To You digital platform (hereinafter the "Platform"). The Platform constitutes a strictly business-to-business (B2B) transactional interface designed exclusively to facilitate the connection of professional purchasers, traders, resellers, commercial buyers, and wholesale operators (hereinafter collectively referred to as the "Buyers") with third-party independent commercial operators, liquidators, clearance agents, wholesalers, and similar business entities (hereinafter referred to as the "Third-Party Sellers").

By accessing, browsing, registering with, or otherwise interacting with the Platform, including but not limited to placing an order, requesting an invoice, or effecting payment for any products, you irrevocably and unconditionally agree to be bound by these Terms in their entirety, without limitation or qualification. Should you, as a Buyer, disagree with any provision of these Terms, you are expressly prohibited from utilizing the Platform in any capacity.

For the avoidance of doubt, the Platform is not open to consumer transactions, and private individuals acting outside the course of business are expressly precluded from transacting via the Platform. The Platform is, and shall remain at all times, exclusively a B2B environment.

1. Platform Purpose, Status, and Legal Characterization

1.1 Intermediary Role of the Platform
The Platform functions solely as a neutral, digital, and technical intermediary. It provides a venue for the electronic display, listing, reservation, and potential purchase of goods offered by Third-Party Sellers. Products To You does not and shall not assume ownership, custodianship, possession, or control — whether actual, constructive, or implied — of any goods listed, offered, transacted, or dispatched via the Platform.

All goods are stored, warehoused, processed, or dispatched exclusively by the relevant Third-Party Sellers, their agents, or their designated fulfilment partners. At no stage shall Products To You be considered the merchant of record, vendor, distributor, or contracting party with respect to any individual sale of goods.

1.2 No Liability of Products To You
By utilizing the Platform, you explicitly acknowledge and agree that Products To You is neither the merchant, vendor, distributor, retailer, wholesaler, nor manufacturer of any goods listed. Products To You merely provides a technical interface by which Buyers may be introduced to Third-Party Sellers.

Accordingly, all risk, obligation, and liability arising in connection with any transaction, including but not limited to matters relating to product description, misrepresentation, defect, failure, non-conformity, or non-delivery, rest exclusively with the relevant Third-Party Seller. Products To You shall not, under any circumstances, bear liability in respect of such matters, and you hereby irrevocably waive, release, and discharge Products To You from any and all such claims.

1.3 Exclusion of Claims
You expressly agree that no claim, whether in contract, tort, equity, or otherwise, may be asserted against Products To You in respect of loss, damage, or dissatisfaction associated with the goods or transactions executed via the Platform. This includes, without limitation, claims arising from defective goods, partial deliveries, delays, shortages, or inaccuracies of description.

1. Product Listings, Quality, and Buyer Expectations

2.1 Nature and Condition of Listed Products
Products offered via the Platform are clearance, liquidation, surplus, ex-display, customer-return, and “X-stock” items, many of which are untested, unsorted, raw, or otherwise non-retail in nature. All such products are sold strictly “as-is” and “as available.”

For the avoidance of doubt, Buyers acknowledge and agree that such products:

• May be incomplete, with missing accessories, manuals, or packaging;

• May be defective, non-functioning, or damaged;

• May exhibit cosmetic imperfections, including dents, scratches, wear-and-tear, or other defects;

• May be customer returns or ex-display stock;

• May differ substantially in condition, packaging, or completeness from any retail equivalent;

• May include goods sold in bulk lots without assurance as to the working condition of each individual unit.

By entering into a transaction, the Buyer warrants full awareness and acceptance of the above. No claim, refund, or legal remedy shall arise in respect of dissatisfaction with condition, quality, packaging, or completeness of the products.

2.2 Exclusion from Consumer Protections
The Platform is strictly B2B. Transactions are executed between business parties only. Accordingly, Buyers acknowledge and agree that they are not entitled to, and irrevocably waive, any statutory protections ordinarily available to consumers under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other analogous consumer legislation.

2.3 Finality of Purchases
All sales are final, binding, and irreversible. Products are not subject to return, refund, or exchange under any circumstances, save where explicitly permitted in writing by the relevant Third-Party Seller. Buyers undertake to conduct such due diligence as they deem appropriate prior to confirming any order.

1. Order Commitment, Invoicing, Storage, and Cancellation

3.1 Binding Nature of Orders
Upon confirmation of an order, whether by payment or by issuance of an invoice, the product(s) concerned shall be reserved exclusively for the Buyer. At that point, the Buyer incurs an irrevocable legal obligation to settle the invoice in full.

3.2 Storage Fees
In the event that payment is delayed, storage fees shall accrue at the rate of £2.00 per item, per day, commencing from the date of invoice until payment is received in cleared funds.

For the avoidance of doubt:

• Such fees are contractually binding and constitute a debt owed by the Buyer;

• Products To You and/or the relevant Seller shall be entitled to deduct such fees by reducing the number of products supplied under the order, thereby offsetting the value of goods against accrued fees;

• The Buyer expressly acknowledges and accepts that they may therefore receive fewer goods than initially ordered where storage fees remain outstanding.

3.3 Cancellation Fees
If an order is cancelled by the Buyer after reservation, a cancellation fee of £27.50 per item shall be charged, in addition to any storage fees accrued. These amounts are immediately payable and non-refundable.

3.4 Enforcement and Debt Collection
Non-payment of invoices, storage charges, or cancellation fees will result in immediate suspension of the Buyer’s access to the Platform. Products To You further reserves the right to refer any outstanding amounts to professional debt recovery agents and/or to commence legal proceedings. Additional costs, including interest, debt collection fees, and legal expenses, shall be borne in full by the Buyer.

Products To You reserves the right to monitor invoice status, including whether invoices have been viewed, opened, or otherwise acknowledged by the Buyer. Continued failure to act on a viewed invoice shall be treated as deliberate non-payment.

3.5 Data Sharing for Debt Recovery
For the purpose of enforcing payment obligations under these Terms, Products To You reserves the right to disclose the Buyer’s business and personal data (including but not limited to company details, trading addresses, contact names, email addresses, telephone numbers, and payment history) to professional debt recovery agencies, legal representatives, credit reference agencies, or other duly authorised third parties engaged to recover outstanding amounts.

The lawful basis for such processing and disclosure shall be:

• Contractual necessity – insofar as the processing is required to enforce the Buyer’s contractual obligation to pay invoices, storage fees, or cancellation charges; and/or

• Legitimate interests – insofar as Products To You has a legitimate interest in securing payment, preventing fraud, and protecting its business operations.

The Buyer acknowledges and agrees that such disclosures may result in the processing of their data by third-party debt collection agencies, which may include the reporting of overdue debts to credit reference agencies, enforcement through legal proceedings, or the recovery of associated legal and administrative costs.

Where the Buyer is located within the European Union, Products To You shall ensure that any transfer of data outside the EU/EEA complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), including the use of appropriate safeguards such as Standard Contractual Clauses (SCCs).

The Buyer hereby expressly consents and agrees to such disclosures for the purpose of lawful debt recovery.

1. Payment Obligations and Banking Responsibility

4.1 Buyer’s Duty to Pay
The Buyer undertakes a strict obligation to remit payment via bank transfer using their own online banking facility. Full and accurate account details will be provided. Products To You accepts no liability for any alleged inability to pay, banking errors, or technical issues arising from the Buyer’s chosen banking provider.

For the avoidance of doubt, excuses relating to banking limitations, access restrictions, or technical malfunctions shall not relieve the Buyer of their legal duty to remit payment in full and on time. Time shall be of the essence in respect of payment obligations.

4.2 Chargebacks and Fraud
Any chargeback, reversal, or dispute of payment — whether intentional, negligent, or erroneous — shall render the Buyer liable for all associated costs, including but not limited to processing fees, recovery expenses, administrative charges, and legal costs.

1. Delivery, Dispatch, and Fulfilment

5.1 Delivery Responsibility
All responsibilities in respect of packing, handling, dispatch, transportation, and ultimate delivery of goods rest exclusively with the relevant Third-Party Seller. Products To You is not, and shall not be deemed, a carrier, dispatcher, freight forwarder, or logistics operator.

5.2 Delivery Timelines
Any times or dates quoted for delivery are estimates only and are not binding. Neither Products To You nor the Seller shall be liable for delays, partial shipments, misdeliveries, or any consequential loss arising therefrom.

5.3 Risk Transfer
Risk in the goods shall pass to the Buyer at the point of dispatch by the Seller or its appointed logistics provider, irrespective of whether payment in full has been received. Title shall pass only upon receipt of cleared funds.

5.4 No Guarantee of Completeness
For the avoidance of doubt, no assurance is given that delivered goods shall be free from loss, shortage, or substitution. Buyers expressly accept this risk as inherent to clearance, liquidation, and surplus transactions.

1. Limitations of Responsibility

6.1 Exclusion of Liability
Products To You disclaims, to the fullest extent permissible under law, any and all liability for damages, direct or indirect, arising from use of the Platform or reliance on its content.

6.2 No Implied Terms
All implied terms, warranties, conditions, and guarantees — including those relating to merchantability, satisfactory quality, or fitness for purpose — are expressly excluded.

6.3 Indirect and Consequential Loss
Products To You shall not be liable for any indirect, special, incidental, or consequential loss, including but not limited to loss of profit, revenue, opportunity, data, goodwill, or reputation.

1. Indemnity and Assumption of Risk

7.1 Indemnity
The Buyer agrees to fully indemnify, defend, and hold harmless Products To You, its directors, officers, employees, and affiliates from any and all claims, liabilities, costs, damages, losses, and expenses (including legal fees) arising out of or in connection with:

• The Buyer’s breach of these Terms;

• The Buyer’s failure to pay invoices, fees, or charges;

• The Buyer’s misuse of the Platform;

• Any claim brought against Products To You by a Third-Party Seller or other party arising from the Buyer’s conduct.

7.2 Assumption of Risk
By using the Platform, the Buyer acknowledges and voluntarily assumes all risks associated with purchasing clearance, liquidation, or return stock.

1. Buyer Responsibilities

8.1 Account Maintenance
The Buyer is solely responsible for maintaining the confidentiality of its account, login credentials, and all activity conducted through its account.

8.2 Accuracy of Information
The Buyer must provide accurate, complete, and up-to-date information when registering and transacting.

8.3 Business Capacity
The Buyer warrants that it is acting in the course of business, has the legal capacity to enter into binding commercial agreements, and is not acting as a consumer.

1. Legal Disclaimers, Governing Law, and Jurisdiction

9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.

9.2 Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction over any disputes arising under these Terms.

9.3 Exclusion of Consumer Legislation
The Buyer expressly waives the application of consumer legislation, including but not limited to the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

1. Modifications to Terms

Products To You reserves the absolute right, at its sole discretion and without prior notice, to amend, revise, or otherwise update these Terms. Continued use of the Platform constitutes acceptance of any such modifications. Buyers have a duty to remain informed of the latest version.

1. Entire Agreement and Severability

11.1 Entire Agreement
These Terms constitute the entire agreement between Products To You and the Buyer, superseding all prior discussions, negotiations, or representations.

11.2 Severability
If any provision of these Terms is found invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

1. Data Protection and Privacy

12.1 Compliance with Data Protection Law
Products To You shall process all personal data of Buyers in compliance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“EU GDPR”).

12.2 Categories of Data Collected
In the course of registration, invoicing, payment, and use of the Platform, Products To You may collect and process the following types of data relating to Buyers and their representatives:

• Business contact details (names, positions, telephone numbers, email addresses, trading addresses);

• Company information (business name, registration details, VAT number);

• Payment and transaction history;

• Login and account details;

• Communications and correspondence with Products To You.

12.3 Purposes of Processing
Such data may be processed for the following purposes:

• Administering Buyer accounts and registrations;

• Processing orders, invoices, and payments;

• Enforcing contractual rights, including the recovery of debts (see Clause 3.5);

• Maintaining Platform security, fraud prevention, and compliance monitoring;

• Fulfilling legal obligations.

12.4 Lawful Bases of Processing
Processing of data shall be carried out only where a lawful basis under the UK GDPR/EU GDPR applies, including:

• Performance of a contract (Article 6(1)(b));

• Legitimate interests (Article 6(1)(f)), such as ensuring payment, fraud prevention, and safeguarding the Platform;

• Compliance with legal obligations (Article 6(1)(c)).

12.5 International Data Transfers
Where the Buyer is located in the European Union or European Economic Area (EEA), and data is transferred to the United Kingdom or another jurisdiction outside the EEA, Products To You shall ensure such transfers comply with applicable law, including through the use of Standard Contractual Clauses (SCCs) or equivalent safeguards.

12.6 Retention of Data
Buyer data shall be retained only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce contracts. After the retention period, data will be securely deleted or anonymised.

12.7 Buyer Rights
Where applicable under the UK GDPR/EU GDPR, Buyers (including their representatives where personal data is concerned) have the following rights:

• The right to request access to their personal data;

• The right to rectification of inaccurate or incomplete data;

• The right to erasure of personal data (“right to be forgotten”), subject to legal and contractual limitations;

• The right to restrict or object to processing in certain circumstances;

• The right to data portability where applicable.

12.8 Privacy Policy
Further details regarding how Products To You processes personal data, including contact information for exercising data protection rights, are set out in the Privacy Policy, which forms an integral part of these Terms by reference.