Privacy Policy

Privacy Policy
Last Updated: 25/08/25

This Privacy Policy explains how Products To You collects, uses, stores, shares, and protects the information of Buyers and their representatives in connection with the use of the Platform. Products To You is committed to handling all personal and business data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable, the General Data Protection Regulation (EU GDPR).

1. Scope and Applicability
   This Privacy Policy applies to all Buyers and their representatives who access, register with, or use the Platform. By using the Platform, you agree to the practices described in this Privacy Policy.

2. Data Collected
   Products To You may collect and process the following categories of data in the course of providing its services:
   Business and personal contact details including names, positions, telephone numbers, email addresses, and trading addresses.
   Company information including business name, registration details, and VAT number.
   Payment and transaction history including records of invoices, orders, and payments.
   Account details including login credentials and activity logs.
   Communications including correspondence between you and Products To You.

3. Purposes of Processing
   Data collected will be processed for the following purposes:
   Administering Buyer accounts, registrations, and logins.
   Processing orders, invoices, and payments.
   Enforcing contractual rights including debt recovery where applicable.
   Maintaining Platform security and preventing fraud.
   Compliance with legal and regulatory obligations.
   Communications regarding services, invoices, payments, and important notices.

4. Lawful Bases of Processing
   Products To You relies on one or more lawful bases under the UK GDPR and EU GDPR when processing data. These include:
   Performance of a contract where processing is required to fulfil contractual obligations to Buyers.
   Legitimate interests where processing is necessary to ensure payment, recover debts, prevent fraud, and protect business operations.
   Compliance with legal obligations where Products To You is required to retain or disclose data.

5. Data Sharing
   Products To You may share Buyer data with:
   Third-Party Sellers to facilitate the execution of transactions.
   Professional debt recovery agents, legal representatives, and credit reference agencies where necessary to recover unpaid amounts.
   Service providers engaged to support Platform operations such as hosting, security, or payment processing.
   Regulators, law enforcement, or public authorities where required by law.

6. International Transfers
   Where the Buyer is located within the European Union or European Economic Area, and data is transferred to the United Kingdom or another jurisdiction outside the EEA, Products To You shall ensure such transfers are subject to appropriate safeguards including Standard Contractual Clauses or equivalent measures.

7. Retention of Data
   Products To You retains Buyer data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, to comply with legal and regulatory requirements, to resolve disputes, and to enforce contractual rights. After the retention period expires, data will be securely deleted or anonymised.

8. Buyer Rights
   Where applicable under UK GDPR or EU GDPR, Buyers and their representatives have the following rights in respect of their personal data:
   The right to request access to their personal data.
   The right to rectification of inaccurate or incomplete data.
   The right to request erasure of personal data, subject to legal and contractual limitations.
   The right to restrict processing in certain circumstances.
   The right to object to processing based on legitimate interests.
   The right to data portability where applicable.

Requests to exercise these rights may be made by contacting Products To You using the details provided below.

1. Data Security
   Products To You implements technical and organisational measures designed to protect personal data from unauthorised access, disclosure, alteration, or destruction. While no system can be guaranteed to be fully secure, Products To You takes appropriate steps to minimise risk.

2. Cookies and Tracking Technologies
   The Platform may use cookies or similar tracking technologies to enhance user experience, monitor performance, and ensure security. Buyers may manage cookie preferences through their browser settings, although certain features of the Platform may not function correctly if cookies are disabled.

3. Changes to this Privacy Policy
   Products To You reserves the right to amend or update this Privacy Policy at any time without prior notice. The most recent version will always be published on the Platform, and continued use constitutes acceptance of any updated terms.

4. Contact Information
   If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact Products To You at:
   Email: support@productstoyou.co.uk